Everyday tech support
A familiar voice. A little patience.
From a frozen tablet to a video call with the grandkids. Step-by-step help, at their pace, with real people for the trickier questions.
Phones · Computers · Email · TV & streaming
A little help. A lot of peace of mind.
Tech help for them.
More peace of mind
for you.
Patient tech support for your aging parents. So they can feel more confident, and your next call can be about something other than the Wi-Fi.
Membership $29/month. No contracts. Cancel anytime.
14-day money-back guarantee
More moments like this.One number. A little less worry.Tech support, whenever they need it.
24/7Thoughtful support.
For the whole family.
For the everyday, and the unexpected
A helping hand.
Not another thing to figure out.
You can't always be there to troubleshoot. We help your parents navigate technology with more confidence, one question at a time.
Scam protection
Someone to ask, “Is this safe?”
An unexpected text. A worrying pop-up. A caller asking for money. Give them somewhere to turn before they click, share, or pay.
Suspicious messages · Links · Pop-ups
MemoryBox
Fewer “Where did I put that?” moments.
MemoryBox keeps their passwords in one protected place. Less searching through scraps of paper, more getting on with their day.
Protected passwords · Help when they need it
Start small with free SafeMail.
A simpler inbox for your parent. Add a support membership whenever you're ready.
Simple for you. Even simpler for them.
You set it up.
They just pick up the phone.
No new app to learn for phone support. No technical know-how needed.
Tell us about your parent
Create your account, add their details, and choose a membership for ongoing phone support.
Save our number
Add the support line to their contacts as “Tech Help.” One familiar place to turn when something goes wrong.
Let us take it from here
They call whenever they need a hand. We work through it patiently, with real humans for complex issues.
A little backup for your family
Their independence.
Your peace of mind.
One simple membership.
Help with the little frustrations. A second opinion when something feels off. Support they can turn to, even when you're in the middle of your own day.
Make room for the good conversations.
Ask about their day. Hear about the garden.
We'll help with the password.
SafeLineCare membership
$29/ month
or $249/year Save 28%
- Unlimited phone support, available 24/7
- Patient, jargon-free help with any device
- Real human support for complex issues
- Scam protection included
- MemoryBox password protection included
- Call summaries so you stay in the loop
14-day money-back guarantee.
No contracts. Cancel anytime.
A few things you may be wondering
Good questions.
Straight answers.
Choosing help for someone you love is personal. Here's what to expect.
Ask us a questionWhat kinds of things can my parent call about?
Virtually anything tech-related. The most common calls are about smartphones, email, video calling (FaceTime, Zoom), TV and streaming setup, computer issues, printer problems, and suspicious messages or pop-ups. If it has a screen, we can help.
Who actually answers the phone?
Our support system is designed to be patient, clear, and conversational. For your parent, it starts with a simple phone call. For straightforward questions, your parent gets help immediately. For anything more complex, a real person joins the call. Either way, your parent is never left feeling confused or rushed.
My parent isn't great with phones. Will this work for them?
That's exactly who this is for. We're designed for people who find technology frustrating or overwhelming. Your parent just needs to be able to dial a phone number. We handle everything from there. No apps to install, no accounts for them to manage.
How does the scam protection work?
We include our scam protection software at no extra charge. It helps identify suspicious calls, texts, and emails before they become a problem. We also coach your parent during calls on what to look out for, so they become more confident spotting scams on their own over time.
What if they call from a different phone?
No problem at all. If they call from an unrecognized number, we'll verify their identity and help them just the same. We can also add the new number to their profile for next time.
Can I cancel anytime?
Absolutely. There are no contracts or commitments. You can cancel anytime from your dashboard. We also offer a 14-day money-back guarantee. If SafeLineCare isn't the right fit, we'll refund your payment in full, no questions asked.
Care, even when you can't be there
Less troubleshooting.
More being family.
Give them someone to call. Give yourself a little breathing room.
Get started Free SafeMail to start. Membership when you're ready.